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| Ontwikkelaar: | RingCentral (9) | ||
| Prijs: | Gratis | ||
| Beoordeling: | 7,870 Goud | ||
| Beoordelingen: | 0 | ||
| Reacties: | 0 Plaats reactie | ||
| Lijsten: | 1 + 0 | ||
| Punten: | 1 + 0 ¡ | ||
| +1 Punten | |||
Beschrijving
*Visit the RingCentral website to learn more about the modern workforce management software solution for contact centers.*
Say goodbye to outdated systems and embrace a smarter, more streamlined approach to managing your contact center. The RingCentral AI Workforce Management app empowers agents, supervisors, and WFM analysts with tools to enhance scheduling, communication, and efficiency—all within a user-friendly interface designed to drive engagement and productivity.
Are your agents engaged in scheduling? They should be. Managing a contact center is no small task, and maintaining top service levels while optimizing resources demands modern technology. AI Workforce Management delivers real-time insights and seamless communication, empowering your team with instant access to critical data—whether in or out of the contact center.
For Agents, the App Means Simplicity and Control
A modern contact center requires engaged agents, and this app makes it effortless for them to stay informed and connected. With just a few taps, agents can:
- Instantly receive notifications and updates
- View their schedules on demand
- Request time off or log sick leave
- Check company memos or important updates
- Mark themselves as late if necessary
For Supervisors, the App Means Command and Collaboration
Supervisors need more than oversight—they need actionable insights to optimize team performance. This app provides supervisors with an all-in-one solution, enabling them to:
- View real-time attendance data, including arrival/attendance summaries and ASAM records
- Adjust attendance records, like marking agents as on time, late, or absent
- Monitor adherence in real-time and see which agents are on task
- View today’s schedule and individual agent shifts
- Review and approve pending time-off requests
- Communicate effortlessly by sending individual or group messages
- Post updates to team memos or announcements
- Review and approve agent profile photo changes
Your Contact Center, Powered by the Future
Ready to take your workforce management to the next level? Let RingCentral help you create a smarter, more connected contact center today!
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7,870
Geschatte AppAgg-beoordeling voor
RingCX AI Workforce Management
Ontwikkelaar: RingCentral
7,870 Goud
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Korte URL: Gekopieerd!
Aanvullende informatie
- Releasedatum:
- Categorie:
Android Apps›Zakelijk - Besturingssystemen:
Android 7.0 - Grootte:
24 Mb - Beoordeling van content:
Everyone - Google Play Beoordeling:
0 - Website:
https://www.ringcentral.com/
Ontwikkelaar
- RingCentral
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- Platforms: Android Apps (9)
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- Lijsten: 1 + 0
- Punten: 1 + 33,967 ¡
- Beoordelingen: 0
- Reacties: 0
- Videos: 1
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Samenvatting
RingCX AI Workforce Management Korte URL: Gekopieerd!- Delen
- Google Play
«RingCX AI Workforce Management». Platform: Android. Categorie: Zakelijk. Ontwikkelaar: «RingCentral». Eerste uitgave: . Laatste update: . Huidige prijs: gratis. Deze titel heeft nog geen beoordelingen of recensies ontvangen op AppAgg. Lijsten: openbare 1, privé 0. Bijgehouden punten: bevestigde 1, indirecte 0. AppAgg houdt de prijsgeschiedenis, beoordelingen en gebruikersfeedback bij «RingCX AI Workforce Management». AppAgg host geen applicaties en distribueert geen software. Alle handelsmerken, logo's en screenshots zijn eigendom van hun respectievelijke eigenaren. Volg toekomstige kortingen en updates via RSS
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