| Concepteur: | MINDARRAY SYSTEMS PRIVATE LIMITED (4) | ||
| Prix: | Gratuit | ||
| Classements: | 0 | ||
| Avis: | 0 Rédiger un avis | ||
| Listes: | 0 + 0 | ||
| Points: | 0 + 0 ¡ | ||
| Google Play | |||
Description
We have designed our Motadata ITSM app keeping the needs of an average Technician in mind. Rather than focusing on a host of capabilities (creating difficulty and confusion), we have given features that are actually used by a Technician. With our industry first, Contextual Search, a Technician can be effective no matter where they are.
Some of the key Features of the Motadata ITSM mobile app:
Incident Management
• Create and assign Incidents on the go.
• Keyword-based search and pre-defined filters to find what is needed.
• Attach files and photos (either from gallery or smartphone camera) to an Incident ticket.
• Modify the details of existing tickets.
• Resolve and close tickets from your mobile.
• Set priority of a ticket (High to Low).
• Send messages to the requester of a ticket on the go.
• Assign a ticket to another Technician.
• Mark an inappropriate Incident ticket as Spam.
• View the Audit Trail of a ticket and see what work has been done so far.
Asset Management
• Create new Assets and modify existing Asset details.
• Search for an Asset using barcode scan.
• Using barcode scanning field operatives make status updates to large numbers of assets in real-time with accuracy.
• Easily update asset location, asset status and preventive maintenance.
• Provide better visibility into asset status, asset location and preventative maintenance.
Knowledge
• Search Knowledge Articles and FAQs
• Browse and read relevant Knowledge Articles/FAQs from your mobile.
• View Knowledge Folders.
My Approval
• Find and view Approvals assigned Approval and respond to them.
Notifications
• Instant push notification to notify a ticket has been assigned to the Technician.
Captures d'écran
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Concepteur
- Mindarray Systems Private Limited
- Plateformes: Android Applications (2) iOS Applications (2)
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Informations supplémentaires
- Version: 8.7.200
- Catégorie:
Android Applications›Productivité - Systèmes d'exploitation:
Android 9 - Taille:
28 Mb - Classification du contenu:
Everyone - Google Play Note:
0 - Mis à jour:
- Date de sortie:
Contacts
- Site Web:
https://www.motadata.com/
Motadata ServiceOps URL courte: Copié!- 🌟 Partager
- Google Play
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