描述
This is achieved by integrating directly with the Emergency Service's CAD system to provide real time updates to paramedics in the field.
The intended use of the software includes:
Emergency Call Taking (ECT): Provide real-time synchronization of data between the response vehicle, dispatchers, and the CAD enabling rapid response by providing all necessary incident data and routing.
Scheduled Call Taking (SCT): The scheduled transport of non-emergency patients between pre-selected destinations.
Navigation and Routing: Automatic routing to the incident site and to the nearest hospital.
Communication: Direct communication between dispatch and the paramedics in the form of incident related comments.
Resource Management: Real-time tracking of ambulance and individual paramedic vehicles to enhance coordination and response management.
Paramedic Safety and well-being: Utilization of features such as RUOK and the inclusion of a duress button, as well as the reduction of unnecessary user interaction with quick access to critical information.
CAD Interaction: Paramedics assigned to a unit can interact directly with the CAD system to updated information such as:
- Incident Staus
- Unit status
- Crew shift times
- Unit resources
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