| 开发人员: | ServiceAide (7) | ||
| 价格: | 免费 | ||
| 排名: | 0 | ||
| 评价: | 0 我要评价 | ||
| 列表: | 0 + 0 | ||
| 积分: | 0 + 1 (5.0) ¡ | ||
| App Store | |||
说明
Using the Service Desk mobile app, users can obtain Service catalog, create a ticket and approve the ticket all from a mobile device.
Using the Service Desk Mobile App, Analysts can respond quickly anytime, anywhere using the single-action workflows. This helps to reduce Mean-time-to-Resolution and enhance service efficiency thereby improves customer satisfaction
Key benefits of Service Desk App are:
• Submit and view service requests and issues
• View the Service catalog
• Attach an image to a ticket
• Use the speech-to-text feature to enter text
• View existing filters created on the Web interface
• View personalized views of the tickets queue
• Quickly take common actions with a tap
• Simple administration - Authentication is simple using a magic link to register new devices including those using Single Sign-On
• This app requires a named, concurrent, self-service or trial license for Intelligent Service Management™
This Service Desk App also can be called as Intelligent Service Management (ISM), Cloud Service Management (CSM)
Intelligent Service Management™ app has been launched by ServiceAide™
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- 平台: Android 应用 (3) iOS 应用 (4)
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https://serviceaide.com/Intelligent Service Management 短网址: 已复制!- 🌟 分享
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