描述
Via Service Portal mode, end-users can:
Search service or support offerings, knowledge articles and news
Browse the service or support offerings
Create new service or support requests
Approve or deny the request approvals or change approvals
Accept or reject resolved requests
Smart ticketing and Virtual Agent support
Switch between different tenants
Via agent mode, agent users can:
Search for specific requests/incidents, CIs, people, and knowledge articles or news
View the requests/tasks/incidents in my views
Filter request/task/incident list. For example, filter the requests in a specific priority
Update the detailed information of a request/task/incident
Post comments to a request/task/incident
Add solution or suggested solution to a request/incident
View the detailed information of Person records and contact the person by tapping the phone number, the email address or the location
For full details of our new release please go to OpenText online documentation :
https://docs.microfocus.com/doc/Mobile/SMAX/ReleaseNotes
https://docs.microfocus.com/doc/Mobile/SMA-SM/ReleaseNotes
https://docs.microfocus.com/doc/Mobile/SaaS/ReleaseNotes
IMPORTANT: This software requires connectivity to the OpenText Service Management Automation Suite. You may activate the mobile app by scanning a QR code from your company’s Service Management Automation Service Portal web site. You may also contact your IT administrator for an activation URL.
螢幕擷取畫面
新功能
- 版本: 25.4.0
- 發佈日期:
- Now supports iOS 18 and above
Updated cookies consent banner to reflect recent changes in app usage and privacy preferences
Important bug fixes to make your experience smoother
價錢
- 今天: 免費
- 最小值: 免費
- 最大值: 免費
追蹤票價
開發人員
- OpenText
- 平台: iOS 應用程式 (34) macOS 應用程式 (2) Windows 應用程式 (1)
- 清單: 0 + 0
- 點數: 2 + 1,426 ¡
- 排名: 0
- 評測: 0
- 折扣: 0
- 影片: 0
- RSS: 訂閱
點數
0 ☹️
排名
0 ☹️
清單
0 ☹️
評測
成為第一個評論 🌟
其他資訊
聯絡人
https://marketplace.microfocus.com/itom/content/itsma-containerized-suite-2017-07-express-editionService Management - Intune 縮短網址: 已複製!- 🌟 分享
- App Store
你可能還喜歡
-
- Service Storm
- iOS 應用程式: 商業 由: Service Storm
- 免費
- 清單: 0 + 0 排名: 0 評測: 0
- 點數: 0 + 7 (4.4) 版本: 0.1.27 Service Storm is the all-in-one field service management app built for electricians, plumbers, HVAC techs, and contractors. Whether you're a solo pro or running a full team, Service ... ⥯
-
- Service Cue Staff
- iOS 應用程式: 商業 由: Service Cue
- 免費
- 清單: 0 + 0 排名: 0 評測: 0
- 點數: 0 + 0 版本: 1.0 Service Cue Staff helps professionals stay organised, connected, and focused on what matters most exception client care. Manage treatment plans, product prescriptions, and client ... ⥯
-
- Service Geeni Mobile
- iOS 應用程式: 商業 由: Service Geeni
- 免費
- 清單: 0 + 0 排名: 0 評測: 0
- 點數: 0 + 0 版本: 6.80.178 Making service management easy. Planning, managing and scheduling work for mobile operatives and engineers. Connecting service personnel with back office teams and customers. Reduce ... ⥯
-
- Service NSW Business Bureau
- iOS 應用程式: 商業 由: Service NSW
- 免費
- 清單: 0 + 0 排名: 0 評測: 0
- 點數: 0 + 0 版本: 4.5.0 The Service NSW Business Bureau app makes it easier for businesses to interact with the NSW Government. You can now log into the Service NSW Business Bureau app to: book advisors and ... ⥯
-
- Service Autopilot
- iOS 應用程式: 商業 由: Service Autopilot
- 免費
- 清單: 0 + 0 排名: 0 評測: 0
- 點數: 0 + 82 (2.5) 版本: 1.25.0404 Service Autopilot s new and improved field service app will put you in control of your time, scheduling, expenses, employees, marketing, profits and sanity. Over 15,000 users rely on ... ⥯
-
- Service Hub CRM - Client
- iOS 應用程式: 商業 由: Service technologies Inc (Apps)
- 免費
- 清單: 0 + 0 排名: 0 評測: 0
- 點數: 0 + 2 (3.0) 版本: 2.5.2 Service Hub CRM - Client allows authorized users to seamlessly view the jobs created by them. It allows handy view of open, scheduled, closed order. It helps to see all the details ... ⥯
-
- Management Time Co.
- iOS 應用程式: 商業 由: Management Time Co
- 免費
- 清單: 0 + 0 排名: 0 評測: 0
- 點數: 0 + 0 版本: 1.3 Time Management Co. is one of the leading providers of security services in Saudi Arabia, trusted by top organizations across various sectors, including oil and gas, petrochemicals, ... ⥯
-
- Service Fusion
- iOS 應用程式: 商業 由: Service Fusion, Inc.
- 免費
- 清單: 0 + 0 排名: 0 評測: 0
- 點數: 0 + 1,419 (4.6) 版本: 1.13.2 View your daily schedule, update statuses of jobs and estimates, create new ones, view customer details, service agreement terms and details, inventory stock levels in multiple ... ⥯
-
- Service Wire eServicePro
- iOS 應用程式: 商業 由: Service Wire Company
- 免費
- 清單: 0 + 0 排名: 0 評測: 0
- 點數: 0 + 0 版本: 258.010 Simplify your sales process on the go with the eServicePro mobile app by Service Wire Company. Designed for manufacturer rep agents in the field, this app provides quick access to key ... ⥯
-
- Service Hero: Brand Reviews
- iOS 應用程式: 商業 由: Service Hero
- 免費
- 清單: 0 + 0 排名: 0 評測: 0
- 點數: 0 + 3 (5.0) 版本: 1.5.1 Like you, we care about service. Service Hero enables customers like you to rate how well brands meet your expectations. We then use feedback from you and tens of thousands of other ... ⥯
-
- Service First Enterprises LLC
- iOS 應用程式: 商業 由: Service First Enterprises, LLC
- 免費
- 清單: 0 + 0 排名: 0 評測: 0
- 點數: 0 + 0 版本: 1.2 This is a communication tool used by our drivers to submit bills of lading and receive shipping documents from our dispatch team. It is also used by new clients to set themselves up to ⥯
-
- Field Service-Management
- iOS 應用程式: 商業 由: goDeskless Inc.
- 免費
- 清單: 0 + 0 排名: 0 評測: 0
- 點數: 0 + 0 版本: 1.7 Field Service Management is designed to be used by the Agents, Field Engineers, and by the Field Team Leads/Vendor Managers of Total IT Global only. It is a role-aware app that ... ⥯
-
- WorkTrack Service Management
- iOS 應用程式: 商業 由: Jones Lang LaSalle Incorporated
- 免費
- 清單: 0 + 0 排名: 0 評測: 0
- 點數: 0 + 7 (3.1) 版本: 6.20.24 The Better Way to Manage Your Service Business WorkTrack™ Service Management by Corrigo™ is a simple and powerful service management solution that helps you spend less time ... ⥯
-
- SAP Field Service Management
- iOS 應用程式: 商業 由: SAP SE
- 免費
- 清單: 0 + 0 排名: 0 評測: 0
- 點數: 0 + 331 (3.7) 版本: 25.12.0 Perfect field service moments in one mobile app. SAP Field Service Management provides industry-leading field service management capabilities in real-time, by bringing together the ... ⥯