| 開發人員: | ServiceNow (16) | ||
| 價錢: | 免費 | ||
| 排名: | 0 | ||
| 評測: | 0 寫評論 | ||
| 清單: | 0 + 0 | ||
| 點數: | 0 + 9 (2.0) ¡ | ||
| App Store | |||
描述
IMPORTANT: This software requires your company’s work account and a Microsoft managed environment. Some functionality may not be available in all countries. Please contact your company’s IT administrator if you have issues or questions about the use of the software.
ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.
The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs.
With Mobile Agent you can:
• Manage the work assigned to your teams
• Triage incidents and cases
• Act on approvals with swipe gestures and quick actions
• Complete work while offline
• Access the full issue details, activity stream, and related lists of records
• Optimize workflows with location, camera, and touchscreen hardware
NOTE: This app requires the ServiceNow Rome instance or later.
© 2025 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
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新功能
- 版本: 20.6.0
- 發佈日期:
- Fixed:
• Attachments uploaded in offline mode are not visible once back online
• Smart Assessment questionnaire responses are not retained
• An ‘Email’ smart button doesn’t open in the default email app
• A step loader is incorrectly displayed after a Virtual Agent response
• Manually complete long forms and questionnaires resulting in slower inefficient user experience
• Mobile supports custom languages
• Voice-to-text in search and Now Assist Virtual Agent
• Prominent action button that allows access to Now Assist or other global functions directly from the tab bar
• Input form screen with AI Lens integration
• Updated UI of standard search results page for refining search results and quickly finding the most relevant information with additional search result filters
• New welcome page, org chart support and Doc QnA enhancements in Now Assist Virtual Agent
Detailed release notes can be found on the ServiceNow product documentation website.
價錢
- 今天: 免費
- 最小值: 免費
- 最大值: 免費
追蹤票價
開發人員
- ServiceNow
- 平台: Android 應用程式 (8) iOS 應用程式 (8)
- 清單: 0 + 0
- 點數: 0 + 13,682 ¡
- 排名: 0
- 評測: 0
- 折扣: 0
- 影片: 0
- RSS: 訂閱
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其他資訊
- 版本: 20.6.0
- 類別 :
iOS 應用程式›商業 - OS:
iPad,iPhone,iOS 17.0 以上版本 - 大小:
145 Mb - 支援的語言 :
Arabic,Bulgarian,Chinese,Croatian,Czech,Dutch,English,Finnish,French,German,Hebrew,Hungarian,Italian,Japanese,Korean,Norwegian,Polish,Portuguese,Romanian,Russian,Slovak,Spanish,Swedish,Thai,Turkish - 內容分級:
4+ - App Store 評分:
2.0(9) - 發佈日期:
- 發行日期:
聯絡人
https://www.servicenow.com/ServiceNow Agent - Intune 縮短網址: 已複製!- 🌟 分享
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