描述
Some of the key features you’ll find in the app:
// Run your business from the field
If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, and get context with tags, notes, and important customer details in profiles.
// Get real-time notifications for critical updates
Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time.
// Focus on today
Get a snapshot of your ticket views to review volume, demand, and figure out what needs to be prioritized for your account.
// Track team performance
If you’re a manager, you can track current workload and see how your team is doing from the palm of your hand!
// Continue a conversation, or create new tickets
Add the right people to the conversation with @mentions, create new tickets and update assignee, CC, plus add Followers, tags, and any other fields while on the move.
// Search to find context on your customer
Have better insights while on the move, by viewing a customer’s profile to see tags, organizations, notes, requests, and more.
We love feedback, so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the Settings tab.
Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.
Learn more about Support and create a free account here: https://www.zendesk.com/support
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- 今天: 免費
- 最小值: 免費
- 最大值: 免費
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其他資訊
- 版本: 2.48.0
- ID: com.zendesk.agent.appstore
- 類別 :
iOS 應用程式›商業 - OS:
iPad,iPhone,iOS 15.0 以上版本 - 大小:
97 Mb - 支援的語言 :
Arabic,Bulgarian,Chinese,Czech,Danish,Dutch,English,Finnish,French,German,Greek,Hebrew,Hindi,Hungarian,Indonesian,Italian,Japanese,Korean,Norwegian,Polish,Portuguese,Romanian,Russian,Slovak,Spanish,Swedish,Thai,Turkish,Ukrainian,Vietnamese - 內容分級:
4+ - App Store 評分:
4.5(4,099) - 發佈日期:
- 發行日期:
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