| Utvikler: | Mindarray Systems Private Limited (4) | ||
| Pris: | Gratis | ||
| Rangeringer: | 0 | ||
| Anmeldelser: | 0 Skrive en omtale | ||
| Lister: | 0 + 0 | ||
| Poeng: | 0 + 0 ¡ | ||
| App Store | |||
Beskrivelse
We have designed our Motadata ITSM app keeping the needs of an average Technician in mind. Rather than focusing on a host of capabilities (creating difficulty and confusion), we have given features that are actually used by a Technician. With our industry first, Contextual Search, a Technician can be effective no matter where they are.
Some of the key Features of the Motadata ITSM mobile app:
Incident Management
• Create and assign Incidents on the go.
• Keyword-based search and pre-defined filters to find what is needed.
• Attach files and photos (either from gallery or smartphone camera) to an Incident ticket.
• Modify the details of existing tickets.
• Resolve and close tickets from your mobile.
• Set priority of a ticket (High to Low).
• Send messages to the requester of a ticket on the go.
• Assign a ticket to another Technician.
• Mark an inappropriate Incident ticket as Spam.
• View the Audit Trail of a ticket and see what work has been done so far.
Asset Management
• Create new Assets and modify existing Asset details.
• Search for an Asset using barcode scan.
• Using barcode scanning field operatives make status updates to large numbers of assets in real-time with accuracy.
• Easily update asset location, asset status and preventive maintenance.
• Provide better visibility into asset status, asset location and preventative maintenance.
Knowledge
• Search Knowledge Articles and FAQs
• Browse and read relevant Knowledge Articles/FAQs from your mobile.
• View Knowledge Folders.
My Approval
• Find and view Approvals assigned Approval and respond to them.
Notifications
• Instant push notification to notify a ticket has been assigned to the Technician.
Skjermbilder
Pris
- I dag: Gratis
- Minimum: Gratis
- Maksimalt: Gratis
Spor priser
Utvikler
- Mindarray Systems Private Limited
- Plattformer: Android Apper (2) iOS Apper (2)
- Lister: 0 + 0
- Poeng: 0 + 0 ¡
- Rangeringer: 0
- Anmeldelser: 0
- Rabatter: 0
- Videoer: 0
- RSS: Abonner
Poeng
0 ☹️
Rangeringer
0 ☹️
Lister
0 ☹️
Anmeldelser
Bli den første til å vurdere 🌟
Tilleggsinformasjon
- Versjon: 8.7.200
- Kategori:
iOS Apper›Produktivitet - OS:
iPad,iPhone,iOS 13.0 og nyere - Størrelse:
68 Mb - Språk som støttes:
English - Egnethet:
12+ - App Store Vurdering:
0 - Oppdatert:
- Utgivelsesdato:
Kontakter
- Nettsted:
https://www.motadata.com/
Motadata ServiceOps Kort nettadresse: Kopiert!- 🌟 Dele
- App Store
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