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描述
Divided into functional blocks, CAR covers and digitizes all workshop steps from creating an appointment to returning the vehicle, including a CRM module that enhances customer loyalty.
For this, we have a multi-device model with tablets for receptions, repairs and returns and a Back Office for management and administration tasks. The information between both devices flows in real time, thus improving inter-departmental communication.
CAR is compatible with all types of vehicles and workshops, automotive groups, car sharing companies, car washes and more. In addition, it can work standalone or through integrations with the systems already operational in each workshop (DMS, ERP, budgeting, accounting, etc.).
Advantages of CAR
· Digitization and automation of processes.
· Data collection + reporting + customizable KPIs.
· Optimization of communication with the end client.
· Optimal user experience.
· Control over the flows and staff of the workshop.
· Optimization of the aftersales cycle.
· Group / Brand control over your entire network.
· Multi-device and responsive system.
· Contactless technology.
· Multi-channel: notifications via email, phone, app, internal channel...
· 24/7 option: possibility of self-receptions.
· Access to all data and information updated and in real time.
· Personalized product per customer.
· Multi-language: available in 10 languages.
Technical specifications:
Wifi
· WPA and WPA2 secured.
· Credentials for network access.
· Good coverage on working areas.
Don’t hesitate to contact us for further information:
info@cloudactivereception.com
+34 93 872 29 99
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