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Mô tả
Συγκεκριμένα, ο κάθε πολίτης έχει τη δυνατότητα να εντοπίσει τη θέση του μέσω της εφαρμογής, η οποία διενεργεί αυτόματο έλεγχο χωροθέτησης. Στην περίπτωση που ο πολίτης εντοπίζεται εκτός των ορίων του δήμου, η εφαρμογή επιστρέφει σχετικό μήνυμα και δεν επιτρέπει τη συνέχιση της διαδικασίας. Στην περίπτωση εντοπισμού της θέσης του πολίτη εντός των ορίων του δήμου, η εφαρμογή δίνει τη δυνατότητα επιλογής κατηγορίας βλάβης (απορρίμματα, φωτισμός κ.λπ) από έτοιμο μενού και στη συνέχεια επιλογής είδους βλάβης με τον ίδιο τρόπο. Στη συνέχεια συμπληρώνει στοιχεία επικοινωνίας, ενώ μπορεί να εισάγει φωτογραφία με δυνατότητα λήψης μέσω της εφαρμογής. Επιλέγοντας «υποβολή» το σύστημα καταχωρεί τη βλάβη και θα αποδίδει αριθμό πρωτοκόλλου, τον οποίο και κοινοποιείται στον πολίτη. Παράλληλα, του αποστέλλει μήνυμα ηλεκτρονικού ταχυδρομείου, το οποί τον ενημερώνει για την παραλαβή του αιτήματος. Όταν πραγματοποιηθεί η διόρθωση της βλάβης, το σύστημα ενημερώνει εκ νέου τον πολίτη για την επιτυχή έκβαση του αιτήματός του.
Με δεδομένο ότι η ακρίβεια εντοπισμού θέσης εξαρτάται από την ίδια τη συσκευή του εκάστοτε πολίτη, κατά τη φάση του εντοπισμού που περιγράφεται παραπάνω, ο πολίτης έχει τη δυνατότητα διόρθωσης της θέσης του με χειροκίνητο τρόπο εντός της εφαρμογής. Συγκεκριμένα, αφού εντοπιστεί η θέση του πάνω στο χάρτη, ο πολίτης δύναται να σύρει το στίγμα του και να το τοποθετήσει στο σημείο που επιθυμεί. Επιπλέον, υπάρχει και δυνατότητα διόρθωσης (επανεντοπισμού) της θέσης με αυτόματο τρόπο.
Επίσης παρέχεται η δυνατότητα προβολής των σημείων αποτύπωσης του Δήμου Φυλής, με την χρήση της πλατφόρμας CityPoints του Intelligent City.
Τέλος, οι Δημότες μπορούν να χρησιμοποιήσουν την υπηρεσία CityCertify του IntelligentCity για να εκδώσουν με απλό και γρήγορο τρόπο τα πιστοποιητικά που επιθυμούν.
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