| Nhà phát triển: | Espiral MS (10) | ||
| Giá bán: | Miễn phí | ||
| Xếp hạng: | 0 | ||
| Đánh giá: | 0 Viết đánh giá | ||
| Danh sách: | 0 + 0 | ||
| Điểm: | 0 + 0 ¡ | ||
| App Store | |||
Mô tả
In this application, support technicians can easily manage and resolve incidents and requests reported to the IT department and end users can quickly and easily report a new incident or request and be informed at all times of the status of their ticket.
It also offers a high level of customization to adapt to the specific needs of each organization: custom fields, workflow management, authorization request, etc.
Proactivanet's Incident and Request Management provides several benefits, among others:
• Cost Reduction: through the ability to meet increased demand with the same number of support technicians, providing users with self-service capabilities through the User Portal and reducing the number of first-line technicians dedicated to handling repetitive calls and sorting tickets.
• Improved support technicians productivity: reducing the volume of user calls and automating the creation of repetitive requests and incidents using programmed templates, by e.g. for routine maintenance tasks.
• Improved end-user productivity: significantly reducing the time required to resolve incidents and requests and providing them with self-service resources so that they can solve their needs without having to wait for support technicians.
Proactivanet ITSM Software is certified by PinkVERIFY 2011 in a total of 13 processes, and has obtained ITIL® Software Scheme (ISS) Gold approval, the highest levels of recognition granted to ITSM platforms. These certifications demonstrate not only the total alignment of the tool with ITIL® best practices, but also the ease of use for end users and a high degree of process automation.
Ảnh chụp màn hình
Giá bán
- Hôm nay: Miễn phí
- Tối thiểu: Miễn phí
- Tối đa: Miễn phí
Theo dõi giá
Nhà phát triển
- Espiral MS
- Nền tảng: Android Ứng dụng (6) iOS Ứng dụng (4)
- Danh sách: 0 + 0
- Điểm: 0 + 0 ¡
- Xếp hạng: 0
- Đánh giá: 0
- Giảm giá: 0
- Video: 0
- RSS: Đăng ký
Điểm
Không tìm thấy ☹️
Xếp hạng
Không tìm thấy ☹️
Danh sách
Không tìm thấy ☹️
Đánh giá
Hãy là người đầu tiên đánh giá 🌟
Thông tin bổ sung
- Phiên bản: 3.10.1
- ID: com.espiralms.proactivanet
- Danh mục:
iOS Ứng dụng›Tiện ích - HĐH:
iPad,iPhone,iOS 12.0 trở lên - Kích thước:
71 Mb - Ngôn ngữ được hỗ trợ:
English - Xếp hạng nội dung:
4+ - App Store Xêp hạng:
0 - Cập nhật:
- Ngày phát hành:
Danh bạ
- Trang web:
https://www.proactivanet.com
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