| 開發人員: | SAASBASE PTE. LTD. (1) | ||
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| 點數: | 0 + 5 (3.4) ¡ | ||
| App Store | |||
描述
1、全渠道沟通：您所有的多渠道消息，集中在一个地方。
通过在线聊天（Livechat）、Messenger、 WhatsApp、Telegram、 Instagram、Line、Email、WeChat等无缝销售、营销或服务，以获得统一的客户体验。
2、自动化：在几秒钟而不是几小时内完成客户支持。
通过使用我们内置的自动化消除重复性任务，减少响应时间、提高效率。更智能地工作而不是更努力地工作，这样您就可以专注于发展业务。
3、团队协作：共享聊天让团队有规律、有计划的高效协作。
支持将不同的聊天分配给销售和客服，并为团队设置优先级，比较各组之间的指标，以了解您团队的优势和劣势。
4、客户关系管理：在一个地方高效方便地细分、跟踪和分析您的客户。
创建联系人数据库，查阅完整的联系人活动历史、浏览历史并将您的数据与您的信息系统同步。
5、数据分析：掌握关键支持指标和趋势。
多维度可视化指标清晰地显示查询类型、渠道、客户、产品、销售等之间的联系。
使数据易于衡量和共享，以帮助您制定业务计划。
6、实时翻译
说客户的语言，即使它不是您的母语
我们的自动翻译自动化使您能够自信地与客户沟通并开拓新市场。
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