Разработчик: 2ConnectMe Limited (7)
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Mac App Store

Описание

2ConnectMe Remote Support Agt
2ConnectMe provides all the advanced digital tools to perform online services
- video, voice, chat, screen sharing, co-browse,
- remote control customer keyboard mouse,
- new customer contact channel for instant anonymous chat,
- customer payment charging scheme based on chat duration,
- white label branding builds your own chat app with your business name on your finger tips.
- NO CODE / LOW CODE platform to build chat app solution for all businesses.

The most effective chats with voice, video & screen share
2ConnectMe supports agent and visitor having text, voice, video and screen share simultaneously. Communications have never been such convenient before.

Remote control of customer keyboard mouse during live chat
With “ConnectMe Customer” app in Apple Mac App store gets installed on customer desktop, you can even control remote customer keyboard mouse while you are having video, voice and screen sharing chats.

New Business from hidden identity anonymous chat
Public anonymous users can reach you instantly through a Contact Form with URL. Your identity is hidden and the anonymous never knows who will answer his chat.

Never miss client payment with Timer duration based charges scheme for online service provision
Automatic Charges method is specifically designed for agent to provide service provision with charges. It lets 2ConnectMe to determine the final charges according to the actual duration of the chats. It relieves the burden of agent from issuing invoices to clients.

Solved common issue in failure to charge customers at the end of online service
You have spent a lot of time in performing your service online. The customer may suddenly go offline and quit from your website or your app. All your efforts having been spent earns NOTHING.
2ConnectMe ensure you would get paid from customers.
- Credit card pre-validation prior to connecting customer to your chat room.
- Automatic charging credit card when customer does not get online again after timeout period.

White label builds your own brand and establish customer trust on your business
Replaces almost all “2ConnectMe” brand in the app user interface by your own brand and works under your custom domain.

Live Chat app solution for all business
2ConnectMe provides a NO CODE / LOW CODE platform to any business to build chat app solution. We build out of box solution / effortless integration to different website platform such as WordPress / Shopify or any other normal HTML pages.

Promised the most efficient contact center operation
2ConnectMe guarantees your contact center will become the most efficient one and the least effort to build.
- Out of box contact form with prebuilt fully customisable contact form.
- essential functions such as skillset based agent chat distribution, last connected agent.
- support agent works in normal browsers or App from Apple Store.

InApp Purchase for Growing Business
- Consumable 500 connected chats with expiry date of 1 year.

Subscription (monthly) - FREE TRIAL for 14 days
Enterprise User - The highest entitlements without limitation on the usage of the platform.
Professional User - Same entitlements as Enterprise but only chat room "GENERAL" is supported.

Payment Term
Payment will be charged to iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.

Terms of use
https://www.2connectme.com/index.php/terms-of-use-ios-app/
ещё ↓

Что нового

  • Версия: 1.40
  • Обновлено:
  • New mouse pad and handwriting input to facilitate remote control of customer PC. It is mandatory to update this app and the app "ConnectMe Remote Support Cust" from App Store for macOS for these new functions to work properly.

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2ConnectMe Remote Support Agt2ConnectMe Remote Support Agt Короткий URL: Скопировано!
  • 🌟 Поделиться
  • Mac App Store

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