| 開發人員: | 2CONNECTME LIMITED (7) | ||
| 價錢: | * 免費 | ||
| 排名: | 0 | ||
| 評測: | 0 寫評論 | ||
| 清單: | 0 + 0 | ||
| 點數: | 0 + 0 ¡ | ||
| Windows Store | |||
描述
Empowers you to perform online service to earn incomes on internet.
2ConnectMe provides all the advanced digital tools to perform online services
- video, voice, chat, screen sharing, co-browse,
- remote control customer keyboard mouse,
- new customer contact channel for instant anonymous chat,
- customer payment charging scheme based on chat duration,
- white label branding builds your own chat app with your business name on your finger tips.
- NO CODE / LOW CODE platform to build chat app solution for all businesses.
2ConnectMe Live Chat platform is composed of Agent app and client customer apps. This app is particularly for agent side.
The most effective chats with voice, video & screen share
2ConnectMe supports agent and visitor having text, voice, video and screen share simultaneously. Communications have never been such convenient before.
Remote control of customer keyboard mouse during live chat
With “ConnectMe Customer” app in Microsoft App store gets installed on customer desktop, you can even control remote customer keyboard mouse while you are having video, voice and screen sharing chats.
Remote control of customer keyboard mouse even customer is away from PC desktop
In Unattended Control mode of ConnectMe customer app, agent is able proactively to connect to customer PC, without customer interaction, and remote control its desktop keyboard mouse.
New Business from hidden identity anonymous chat
2ConnectMe provides advanced chat processing flows for the anonymous. Public anonymous users can reach you instantly through a Contact Form with URL. Your identity is hidden and the anonymos never knows who will answer his chat.
Never miss client payment with Timer duration based charges scheme for online service provision
Automatic Charges method is specifically designed for agent to provide service provision with charges. It lets 2ConnectMe to determine the final charges according to the actual duration of the chats. It relieves the burden of agent from issuing invoices to clients. 2ConnectMe backend system will monitor the chat session and trigger a charge to the client at the end chat automatically.
Solved common issue in failure to charge customers at the end of online service
You have spent a lot of time in performing your service online. The customer may suddenly go offline and quit from your website or your app. All your efforts having been spent earns NOTHING.
2ConnectMe has spent a lot of efforts in the development to ensure you would get paid from customers for what you have performed.
- Credit card pre-validation prior to connecting customer to your chat room.
- Automatic charging credit card when customer does not get online again after timeout period.
White label builds your own brand and establish customer trust on your business
2ConnectMe whitle label replaces almost all “2ConnectMe” brand in the app user interface by your own brand and works under your custom domain. It builds your own brand and help the anonymous establish trust on your business.
Live Chat app solution for all business
2ConnectMe provides a NO CODE / LOW CODE platform to any business to build chat app solution. We build out of box solution / effortless integration to different website platform such as WordPress / Shopify or any other normal HTML pages.
Promised the most efficient contact center operation
2ConnectMe guarantees your contact center will become the most efficient one and the least effort to build.
- Out of box contact form with prebuit fully customizable contact form.
- essential functions such as skilset based agent chat distribution, last connected agent.
- free you from office hour settings of each agent by means of automatic forward customer chats to emails whenever all agents are engaged.
- support multi-chats with customers simultaneously.
- least effort in customization only required with check and tick in the settings configurations.
- detail agent online activities monitoring.
- also support agent works in normal browsers.
Quick Start
1. Download and get installed of this app on Windows desktop.
2. Logon and keep "Waiting for new chat" status of 2ConnectMe agent after successful registration above.
3. On another Windows desktop different from agent widnows desktop above, download and get installed ConnectMe Customer app from Microsoft Store.
https://www.microsoft.com/store/apps/9N2XH771HWH7
4. Start ConnectMe Customer app and use the agent email address to connect to service staff.
https://www.2connectme.com/index.php/documentation/remote-control-of-customer-desktop/
FAQ:
2ConnectMe Agent setup in 5 minutes
https://www.2connectme.com -> Documentation -> New Account Setup -> Basic Setup in 5 minutes.
https://www.2connectme.com/index.php/documentation/starts-to-serve-customers-in-5-minutes/
2ConnectMe Agent gesture remote control customer desktop
https://www.2connectme.com/index.php/documentation/remote-control-of-customer-desktop/#gestures
2ConnectMe Agent and customer local keyboard layout must be the same
https://www.2connectme.com/index.php/documentation/remote-control-of-customer-desktop/#remoteControl
2ConnectMe Customer Usage Info
https://www.2connectme.com -> Get Started -> Remote Control of customer desktop
https://www.2connectme.com/index.php/documentation/setup-remote-control-customer-desktop/
2ConnectMe Customer Unattended Control Mode
https://www.2connectme.com/index.php/documentation/remote-control-of-customer-desktop/#remoteControlUnattendedControl
Setup Short Code (Access Number in Settings)
https://www.2connectme.com -> Documentation -> Control Customer Desktop -> Setup Access Number in Public / Private chat room
https://www.2connectme.com/index.php/documentation/setup-access-number-in-public-chat-room/
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新功能
- 版本: PC
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- 最大值: 免費
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開發人員
- 2ConnectMe Limited
- 平台: Android 應用程式 (2) iOS 應用程式 (2) macOS 應用程式 (2) Windows 應用程式 (1)
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其他資訊
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https://www.2connectme.comConnectMe Agent Video Chat 縮短網址: 已複製!- 🌟 分享
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