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Developer: RingCentral (9)
Price: Free
Score: 7,870 Gold
Rankings: 0 
Comments: 0 Add a comment
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Points: 1 + 0 ¡
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Description

RingCX AI Workforce Management
**THIS APP IS ONLY FOR EXISTING RINGCX AI WORKFORCE MANAGEMENT CUSTOMERS!**

*Visit the RingCentral website to learn more about the modern workforce management software solution for contact centers.*

Say goodbye to outdated systems and embrace a smarter, more streamlined approach to managing your contact center. The RingCentral AI Workforce Management app empowers agents, supervisors, and WFM analysts with tools to enhance scheduling, communication, and efficiency—all within a user-friendly interface designed to drive engagement and productivity.

Are your agents engaged in scheduling? They should be. Managing a contact center is no small task, and maintaining top service levels while optimizing resources demands modern technology. AI Workforce Management delivers real-time insights and seamless communication, empowering your team with instant access to critical data—whether in or out of the contact center.

For Agents, the App Means Simplicity and Control
A modern contact center requires engaged agents, and this app makes it effortless for them to stay informed and connected. With just a few taps, agents can:
- Instantly receive notifications and updates
- View their schedules on demand
- Request time off or log sick leave
- Check company memos or important updates
- Mark themselves as late if necessary

For Supervisors, the App Means Command and Collaboration
Supervisors need more than oversight—they need actionable insights to optimize team performance. This app provides supervisors with an all-in-one solution, enabling them to:
- View real-time attendance data, including arrival/attendance summaries and ASAM records
- Adjust attendance records, like marking agents as on time, late, or absent
- Monitor adherence in real-time and see which agents are on task
- View today’s schedule and individual agent shifts
- Review and approve pending time-off requests
- Communicate effortlessly by sending individual or group messages
- Post updates to team memos or announcements
- Review and approve agent profile photo changes

Your Contact Center, Powered by the Future

Ready to take your workforce management to the next level? Let RingCentral help you create a smarter, more connected contact center today!
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Screenshots

#1. RingCX AI Workforce Management (Android) By: RingCentral
#2. RingCX AI Workforce Management (Android) By: RingCentral
#3. RingCX AI Workforce Management (Android) By: RingCentral
#4. RingCX AI Workforce Management (Android) By: RingCentral
#5. RingCX AI Workforce Management (Android) By: RingCentral
#6. RingCX AI Workforce Management (Android) By: RingCentral
#7. RingCX AI Workforce Management (Android) By: RingCentral
#8. RingCX AI Workforce Management (Android) By: RingCentral
#9. RingCX AI Workforce Management (Android) By: RingCentral
#10. RingCX AI Workforce Management (Android) By: RingCentral

Price History

  • Current price: Free
  • Minimum: Free
  • Maximum: Free
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AppAgg Score

Estimated AppAgg Score for  
RingCX AI Workforce Management
Developer: RingCentral

7,870 Gold

Higher scores usually mean stronger signals on AppAgg.

Based on:  popularity ·  ratings ·  freshness ·  deals ·  store data ·  community signals

Recalculated daily using fresh AppAgg data.

Short URL: Copied!

What's new

  • Version: 26.08.14
  • Last Updated:
  • Various bug fixes

Additional Information

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Summary

RingCX AI Workforce ManagementRingCX AI Workforce Management Short URL: Copied!
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«RingCX AI Workforce Management» is a Business app for Android, developed by «RingCentral». It was first released on and last updated on . This app is currently free. This app has not yet received any ratings on AppAgg. It has been added to 1 public lists and 0 private lists created by users. AppAgg has tracked 1 confirmed points plus 0 indirect points for this app. AppAgg continuously tracks the price history, ratings, and user feedback for «RingCX AI Workforce Management». AppAgg does not host applications or distribute software. All trademarks, logos and screenshots belong to their respective owners. Subscribe to this app or follow its RSS feed to get notified about future deals or updates.

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