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Bob.AI is not a government agency or affiliated with any government entity. This app is developed and maintained by a private technology company that partners with Public Housing Authorities (PHAs), Continuum of Care providers, and nonprofit organizations across the United States.
Bob.AI is a mobile and web platform used by PHAs, nonprofits, and other service agencies to deliver efficient, accessible customer service to program participants and landlords. The app enables voucher holders and program participants to search for housing units that meet their agency's payment standards and affordability criteria. For clients of participating nonprofit organizations, Bob.AI offers both video and text-based customer service. In addition, the platform helps agencies assign tasks to Housing Quality Standards (HQS) inspectors and allows certain nonprofits to maintain compliance with Electronic Visit Verification (EVV) requirements.
Note: Bob.AI facilitates communication and services on behalf of the agencies it partners with, but it does not represent any government body or directly issue housing vouchers or benefits.
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