| 개발자: | TCPL Webmaster (12) | ||
| 가격: | 무료 | ||
| 순위: | 0 | ||
| 리뷰: | 0 리뷰 작성 | ||
| 댓글: | 0 댓글 게시 | ||
| 목록: | 0 + 0 | ||
| 포인트: | 0 + 0 ¡ | ||
| Google Play | |||
기술
notifying customers after days is a thing of the past. DWS Engineer Application allows our engineer to answer customer requests to
the earliest and provide them with the most suitable and appropriate support service.
Here’s a short brief about the application
• Once the customer care team or Incident Managers has logged in the servicer request, engineers will receive a notification on their application.
• They have to accept or reject the request.
• Engineers are assigned on the basis of factors - location, issue category, skill,OEM assigned to the engineer.
• GPS coordinate finder is used to locate the engineer for auto assigning.
• If the request is rejected, it will be automatically forwarded to the Incident Manager and Incident Manager will assign it to a new engineer.
• After reaching the customer’s place, the engineer has to update the request status on the application, if it is resolved or pending.
• Once the status is updated the service request will be aligned for next action.
Our aim is to provide our customers with nothing but the best after services, this is exactly what DWS is for. It is a very easy to
use yet intelligent application that will help us resolve customer’s service requests to the earliest possible.
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https://www.teamcomputers.com «DWS Engineer». 플랫폼: Android. 카테고리: 비즈니스. 개발자: «TCPL Webmaster». 첫 번째 릴리스: . 마지막 업데이트: . 현재 가격: 무료. 이 타이틀은 아직 AppAgg에서 평가나 리뷰를 받지 못했습니다. AppAgg는 «DWS Engineer»의 가격 기록, 평점 및 사용자 피드백을 추적합니다. 향후 할인 및 업데이트 받기: RSS에서 확인할 수 있습니다. AppAgg는 애플리케이션을 호스팅하거나 소프트웨어를 배포하지 않습니다. 모든 상표, 로고 및 스크린샷은 해당 소유자의 자산입니다.
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