| Разработчик: | i-net software GmbH (2) | ||
| Цена: | Бесплатно | ||
| Рейтинги: | 0 | ||
| Отзывы: | 0 Написать отзыв | ||
| Списки: | 0 + 0 | ||
| Очки: | 0 + 0 ¡ | ||
| Google Play | |||
Описание
This app is specifically designed for supporters during mobile use. They can thus be directly at the customer site and view and edit orders.
MAIN FUNCTIONS
- Log in as supporter or dispatcher
- Access to requests and inquiries according to configured permissions
- Display details of the requests, including the processing steps
- Answer requests by email
- Edit requests (e.g. edit, finish, re-submit, set appointments …)
- Enable the customer to sign a processing step
- Variable view of requests (grouping, sorting)
- Create new requests
- Escalate requests to other resources
- Add, view and download attachments
- Search for requests (open and completed)
PREQUISITES
To use the mobile i-net HelpDesk you need a wireless- or internet-connection (eg via VPN) to reach your i-net HelpDesk server.
An HTTPS connection is recommended for secure access. Only valid certificates are accepted.
CHECK OUT THE I-NET HELPDESK
You can try the mobile i-net HelpDesk simple and free. We offer you a demo instance on the internet that can be selected in the app at startup.
If you want to test the i-net HelpDesk server internally, and with your data, you can download the software free as a trial version from our website www.inetsoftware.de/de/helpdesk. The trial version is limited to 60 days and has no restrictions during this period.
SUPPORT
We are always available for questions, suggestions and any problems you may encounter! You can reach us by email directly from the settings of the app.
During the 60-day trial period of the i-net HelpDesk you will also receive free telephone support.
Скриншоты
Цена
- Сегодня: Бесплатно
- Минимум: Бесплатно
- Максимум: Бесплатно
Отслеживайте цены
Разработчик
- i-net software GmbH
- Платформы: Android Приложения (1) iOS Приложения (1)
- Списки: 0 + 0
- Очки: 0 + 0 ¡
- Рейтинги: 0
- Отзывы: 0
- Скидки: 0
- Видео: 0
- RSS: Подписаться
Очки
0 ☹️
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0 ☹️
Списки
0 ☹️
Отзывы
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Дополнительная информация
- Версия: 3.7.1 (22.08.2023)
- Категория:
Android Приложения›Бизнес - Операционные системы:
Android 6.0 - Размер:
23 Mb - Возрастные ограничения:
Everyone - Google Play Рейтинг:
0 - Обновлено:
- Дата выпуска:
Контакты
http://www.inetsoftware.de/de/products/helpdeski-net HelpDesk Mobile Короткий URL: Скопировано!- 🌟 Поделиться
- Google Play
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