| 개발자: | Live2Support (1) | ||
| 가격: | 무료 | ||
| 순위: | 0 | ||
| 리뷰: | 0 리뷰 작성 | ||
| 목록: | 0 + 0 | ||
| 포인트: | 0 + 65 ¡ | ||
| 포인트 + 1 | |||
기술
The robust live chat software app is equipped with features like visitor monitoring that can help your operators understand your customers better. The live chat for customer service comes with an intelligent chat engagement feature that allows your operators to reach out to visitors by sending proactive invites and auto greetings from the mobile app.
Other than sending proactive chat invites, the live chat app helps support operators monitor incoming, pending chat and track which operator is working on which chat. This helps them to make sure that no chat goes unanswered and convert website visitors into returning customers in case they have queries related their products/services at all times. Your operators can also easily see who is on your website, where they are stuck and proactively start a conversation.
ProProfs Chat for Android offers a series of features, that are listed below:
• Track and record offline messages
• Feature to access control panel from Android smartphone
• Invite visitors for live chat
• Know your website visitors using Geolocation
• Use canned messages
• Close chat feature in chat window
• Operator logout functionality in operator chat window
Benefits your business can attain from the use of live chat support application are:
• Resolve client queries instantly
• Improve support team’s productivity
• Support multiple visitors at the same time
• Provide personalized support based on visitor behaviour
• Capture more leads
• Grow sales
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