| Udvikler: | ServiceNow (16) | ||
| Pris: | Gratis | ||
| Rangeringer: | 0 | ||
| Anmeldelser: | 0 Skriv en anmeldelse | ||
| Lister: | 0 + 0 | ||
| Point: | 0 + 52 (2.6) ¡ | ||
| Google Play | |||
Beskrivelse
IMPORTANT: This software requires your company’s work account and a Microsoft managed environment. Some functionality may not be available in all countries. Please contact your company’s IT administrator if you have issues or questions about the use of the software.
ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.
The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs.
With Mobile Agent you can:
• Manage the work assigned to your teams
• Triage incidents and cases
• Act on approvals with swipe gestures and quick actions
• Complete work while offline
• Access the full issue details, activity stream, and related lists of records
• Optimize workflows with location, camera, and touchscreen hardware
Detailed release notes can be found at: https://docs.servicenow.com/bundle/mobile-rn/page/release-notes/mobile-apps/mobile-apps.html
NOTE: This app requires the ServiceNow Madrid instance or later.
EULA: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0760310
© 2023 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Skærmbilleder
Nyheder
- Version: New
- Opdateret:
- Fixed:
- Added support for 16KB page sizes
- Offline scheduled downloads cancel with background apps
- The on-demand form screen doesn’t refresh after an action
- UI parameters can’t be opened for the 'Space Details' screen
- Offline polling timeout should match the server timeout
- Allow the ability to turn off the ‘Ask a Follow Up’ feature in Enhanced Chat
- Other performance improvements and minor bug fixes
Pris
- I dag: Gratis
- Minimum: Gratis
- Maksimalt: Gratis
Overvåg priser
Udvikler
- ServiceNow
- Platforme: Android Apps (8) iOS Apps (8)
- Lister: 0 + 0
- Point: 0 + 13,343 ¡
- Rangeringer: 0
- Anmeldelser: 0
- Rabatter: 0
- Videoer: 0
- RSS: Abonner
Point
0 ☹️
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Vær den første til at gennemgå 🌟
Yderligere oplysninger
- Version: New
- ID: com.servicenow.fulfiller.mam.intune
- Kategori:
Android Apps›Virksomhed - Operativsystem:
Android - Indholdsklassificering:
Everyone - Google Play Bedømmelse:
2.6(52) - Opdateret:
- Udgivelsesdato:
Kontaktpersoner
- Websted:
https://www.servicenow.com/
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