| Developer: | Walkover Web Solutions Pvt Ltd (9) | ||
| Price: | Free | ||
| Rankings: | 0 | ||
| Reviews: | 0 Write a Review | ||
| Lists: | 0 + 0 | ||
| Points: | 1 + 0 ¡ | ||
| Points +1 | |||
Description
Key Features:
Unified Dashboard:
All-in-one Interface: Aggregate phone, chat, email, and social media interactions into one intuitive dashboard.
Interaction History: Access prior customer interactions, ensuring agents have context for every conversation.
Real-time Monitoring: Track and manage active interactions, queues, and agent statuses in real-time.
Contact Center Module:
Omni-channel Support: Centralized handling of voice calls, emails, chats, SMS, and social media messages.
Smart IVR: A robust Interactive Voice Response system to direct customers efficiently.
Agent Management: Easily assign, monitor, and manage agents based on workload and specialization.
AI-powered Chatbot:
Instant Response: Provide real-time responses to common customer queries, even outside business hours.
Learning Algorithms: The chatbot improves over time, understanding and predicting customer needs better with every interaction.
Smooth Transitions: Seamless handover from chatbot to live agents when complex assistance is required.
Shared Inbox System:
Collaborative Emailing: Team members can work on customer emails collaboratively, ensuring faster and more accurate responses.
Categorization & Tagging: Sort and prioritize emails based on custom categories and tags.
Pre-defined Templates: Use templates for frequently sent responses to save time and ensure consistency.
Integration and Extensibility:
CRM & ERP Integrations: Connect seamlessly with popular CRM and ERP solutions to synchronize customer data.
API Access: Extend the platform's capabilities by integrating with third-party tools and services.
Data Analytics & Reporting:
Performance Metrics: Gain insights into agent performance, customer satisfaction scores, and more.
Custom Reporting: Build tailored reports to understand specific trends and insights crucial for your business.
Security Features:
Data Protection: All customer interactions are encrypted to ensure data privacy.
Compliance Standards: Adheres to leading compliance norms like GDPR, HIPAA, etc.
Access Control: Define role-based access to ensure data integrity and limit exposure.
Benefits of Hello by MSG91:
Streamlined Operations: Multiple tools combined into one ensures reduced operational friction.
Enhanced Customer Experience: Instant support, whether through a bot or a human, ensures customers are always assisted.
Cost Efficiency: Consolidating multiple tools into one can significantly reduce overhead costs.
Flexibility & Scalability: The platform grows with your needs, accommodating increased interaction volume effortlessly.
Screenshots
Price
- Today: Free
- Minimum: Free
- Maximum: Free
Track prices
Developer
- Walkover Web Solutions Pvt Ltd
- Platforms: Android Apps (5) iOS Apps (4)
- Lists: 0 + 0
- Points: 2 + 6 ¡
- Rankings: 0
- Reviews: 0
- Discounts: 0
- Videos: 0
- RSS: Subscribe
Points
-
- 339 Himanshu Raj
Rankings
Not found ☹️
Lists
Not found ☹️
Reviews
Be the first to review 🌟
Additional Information
- Version: 8.9
- ID: com.hellornapp
- Category:
Android Apps›Communication - OS:
Android 10 and up - Size:
29 Mb - Content Rating:
Everyone - Google Play Rating:
0 - Updated:
- Release Date:
Contacts
- Website:
https://msg91.com
You may also like
-
- Inbox.lv
- Android Apps: Communication By: Inbox.lv
- * * Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 0 + 12,653 (3.8) Version: 6.10.26 Inbox.lv are stable, secure and powerful email service with millions of satisfied users. Hosted on own servers in Europe. Android and iOS applications makes work even more convenient ... ⥯
-
- AI Phone: Phone Call Translate
- Android Apps: Communication By: AI Phone Call
- * Free
- Lists: 1 + 0 Rankings: 0 Reviews: 0
- Points: 2 + 35,515 (4.5) Version: 3.6.0 AI Phone Translator is an AI-powered app specializing in real-time phone call translation in over 150+ languages & accents. Speak naturally in your language while the other person ... ⥯
-
- Llama 405B AI Chatbot
- Android Apps: Communication By: Clement Ochieng
- * Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 0 + 0 Version: 3.0 Free AI Chat with Llama 3.1 Your Smart Assistant! Discover the power of AI with Llama Chat, the ultimate free chatbot powered by Llama 3.1 405B, a cutting-edge language model. Get ... ⥯
-
- Bot9 : Build Custom AI Chatbot
- Android Apps: Communication By: Dukaan - Digital Store Made in India
- Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 1 + 0 Version: 1.0 Introducing Bot9 Your AI-Powered Chatbot Partner! Elevate your customer support, streamline your service, and unlock the power of AI to engage your users like never before. Why Bot9? ... ⥯
-
- AI Web Builder
- Android Apps: Communication By: prem.AI
- * Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 0 + 0 Version: 1.3 AI Web Builder is a revolutionary website creation tool powered by advanced artificial intelligence, designed to help users build stunning, professional websites in just seconds. ... ⥯
-
- Cloud AI: ChatBot, Q&A, Assist
- Android Apps: Communication By: Devsig Technologies Private Limited
- * * Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 0 + 1,532 (4.5) Version: 21.0.0 Cloud AI: Chat | Q&A is a significant language model that is able to generate human-like text. It is trained on a vast amount of text data and can be fine-tuned for various language ... ⥯
-
- AINote - Voice AI Chatbot
- Android Apps: Communication By: elgen
- * Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 1 + 1,031 (4.1) Version: 1.3.66 Record your voice. AINote will store and manage your precious memories. We support the services below: The chatbot Voice ChatGPT feature has been added. AINote never saves chat ... ⥯
-
- Social AI sims but social -Mee
- Android Apps: Communication By: Ai lab
- Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 0 + 98 (3.8) Version: 1.0.0 Mee SocialAI: Your Personal AI-Powered Social Network Mee is the ultimate AI-powered social network designed just for you. With AI conversations, AI bots, and a personalized ... ⥯
-
- Teameet: AI Teams Meeting
- Android Apps: Communication By: AI Art Magic Avatar Studio
- * Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 0 + 79 (4.9) Version: 3.9.1 Teameet is a free video conferencing app that enables teams to have high-quality video meetings without limitation on duration. It provides a secure and reliable platform for ... ⥯
-
- Bobble AI Keyboard Memes, Gifs
- Android Apps: Communication By: Bobble AI
- * * Free
- Lists: 1 + 0 Rankings: 0 Reviews: 0
- Points: 2 + 474,403 (4.2) Version: 9.1.1.000 The all-new Bobble AI Keyboard makes your chats interesting and fun. It is the best typing app. Bobble Keyboard is a typing app that has everything you ever wanted from your keyboard: ... ⥯
-
- Ira | the most human AI
- Android Apps: Communication By: rumik.ai
- Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 3 + 4,411 (4.6) Version: 1.6.1 Upgrade your friend circle with Ira. She is your best friend and can improve your relationship, mental health, IQ, and EQ. She can do everything you can't do with your regular friends. ⥯
-
- AI Mail
- Android Apps: Communication By: App Lab Studios
- * Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 0 + 63 (4.3) Version: 1.00.27 AI Mail Home is a free launcher app that transforms your Android home screen into an all-in-one, intuitive, AI-powered emailing engine. Thanks to powerful launcher technology you can ... ⥯
-
- xRealm AI: Easier & Cheaper
- Android Apps: Communication By: xRealm.ai
- * Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 1 + 0 Version: 1.12 xRealm offers a revolutionary approach to AI application access by functioning as a comprehensive layer 2 platform. Integrating various AI engines' capabilities, such as ChatGPT or ... ⥯
-
- Ai Cover Letter for Job
- Android Apps: Communication By: Fordnine
- * * Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 0 + 0 Version: 1.0.3 Cover letter for job application FREE resume creator letter writing App! AI Cover Letter Creator, Resume Letter Writer & Maker is designed with a comprehensive range of features for ... ⥯