| 개발자: | Jordan eGov Program (32) | ||
| 가격: | 무료 | ||
| 순위: | 0 | ||
| 리뷰: | 0 리뷰 작성 | ||
| 목록: | 0 + 0 | ||
| 포인트: | 0 + 1,262 (2.7) ¡ | ||
| Google Play | |||
기술
Complaint system is managed and sustained by a specialized unit at the Ministry of Public Sector Development, which is Government Complaint Unit. This unit reports to the Government Services Development Directorate. It receives services-related inquiries/ suggestions/ complaints and follow up on solving them through the vocal points of government entities.
Periodic technical reports are prepared and submitted to the prime minister. Afterwards, these reports are circulated on concerned entities in order to take the appropriate procedures to limit citizens’ complaints, tackle negative issues in practical way void of prognoses, and fulfill His Majesty’s vision to enhance services’ quality, listen to customers, and consider their suggestions as being partners in the sustainable public sector development process.
The government complaint system is a central portal that guarantees confidentiality, transparency and professionalism. The identity of the one who filed the complaint will be checked later via a database linked to the system.
Anyone can file a complaint/ suggestion/ inquiry or compliment by:
- COMبخدمتـ or
- contacting the National Communication Center (5008080) or
- via the MOPSD website by filling the system’s form or
- via E-GOV portal
How to Use the application:
• Register for first time and fill in the personal information as mentioned in national ID or passport and other request fields.
• Choose request type (inquiries/ suggestions/ complaints).
• Fill in all request fields and upload your attachment if needed, you can use other options like capturing a photo or a video.
• The reference code will be sent to requester to follow up.
• The focal point of the entity, which the request was filed against, log in the system to view the request and ensure it falls within their responsibility. Then, he/she coordinates with concerned technical departments to determine the timeline needed to solve the issue and notify the complainant.
• As soon the request is solved, the focal point will close it on the system then, the requester will be notified on the update.
Ad
스크린샷
가격
- 오늘: 무료
- 최소: 무료
- 최대: 무료
가격 추적
Ad
개발자
- Jordan eGov Program
- 플랫폼: Android 앱 (31) Android 게임 (1)
- 목록: 0 + 0
- 포인트: 0 + 83,744 ¡
- 순위: 0
- 리뷰: 0
- 할인: 0
- 동영상: 0
- RSS: 구독
포인트
0 ☹️
순위
0 ☹️
목록
0 ☹️
- بخدمتكم
리뷰
첫 번째 리뷰를 남겨보세요 🌟
추가 정보
http://mopsd.gov.jo/ar/SitePages/ContactUs.aspxبخدمتكم 단축 URL: 복사됨!- 🌟 공유하기
- Google Play
당신은 또한 같은 수 있습니다
-
- The Chefz | ذا شفز
- Android 앱: 식음료 게시자: The Chefz Developer
- 무료
- 목록: 0 + 0 순위: 0 리뷰: 0
- 포인트: 0 + 7,027 (3.5) 버전: 10.79.1 The Chefz is the best food delivery application where you can enjoy your day. With chefz you can order from a variety of stores that include Elite restaurants, upper casual and casual ... ⥯
-
- Favors Plus
- Android 앱: 쇼핑 게시자: Tej Studio
- 무료
- 목록: 0 + 0 순위: 0 리뷰: 0
- 포인트: 0 + 0 버전: 1.1 Favors Factory - Explore the widest selection of boxes, favors, gift items, and printing solutions for all your special occasions. - Enjoy premium quality prints and gifts at ... ⥯