| 개발자: | Softinfo Systems (4) | ||
| 가격: | 무료 | ||
| 순위: | 0 | ||
| 리뷰: | 0 리뷰 작성 | ||
| 댓글: | 0 댓글 게시 | ||
| 목록: | 0 + 0 | ||
| 포인트: | 0 + 0 ¡ | ||
| Google Play | |||
기술
TickIt aims to get the business rid of these problems. It allows a user to raise a ticket to someone within the organization which remains open until closed by the assignee. Time-tracking starts as soon as a ticket is created and the assignee gets email and app notifications. Aging of the ticket starts from the date of creation; both the assignor and assignee get to see their tickets in the app. The top management and admins in the organization can see all the open tickets in their dashboard and can identify inefficiencies to rectify them.
TICKETS
* Whenever you have a task for someone or for yourself, create a ticket
* Every ticket you create will have a timestamp and will remain open till it is resolved
* Every ticket has an assigned priority to it like critical, high and normal
*Create a ticket for anyone in the group
* Add multiple attachments to every ticket—pictures, videos, and files
* Both the ticket assignee and ticket assigner can add multiple comments to every open ticket
* Setup auto reminder on tickets assigned to you
* Admins and agents can forward the ticket to someone else in the group
* Receive email and app notifications on ticket creation, forwarding, and closing
Flag a ticket if you want to take action after the ticket is resolved
Preset ticket templates can be used to create tickets quickly
Re-open tickets within a time period set by the organization
PEOPLE
* Every person in the organization can be one of admin, agent, or user
* Create and manage people manually one by one or through CSV import
* Create users who cannot raise a ticket but you can raise a ticket to them
* Create users who can raise tickets only to agents/admins and not to the other users
DEPARTMENTS
* Create departments to segregate people in your organization
* Apply different rules for tickets generated in different departments, like allowing users to create tickets or duration after which the importance of a ticket increases.
TASKS
* Schedule tasks that will repeatedly and automatically be created and assigned on a future date and time set by you.
* Admins can assign tasks to anyone in the organization
DASHBOARD
* View the age of different tickets based on their importance
* Know and root out the inefficiencies in business operations
* Admins also get deeper insight into their organization with the companion web-app.
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스크린샷
새로운 기능
- 버전: 0.7.5
- 업데이트:
가격 내역
- 오늘: 무료
- 최소: 무료
- 최대: 무료
가격 추적
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개발자
- Softinfo Systems
- 플랫폼: Android 앱 (4)
- 목록: 0 + 0
- 포인트: 0 + 0 ¡
- 순위: 0
- 리뷰: 0
- 댓글: 0
- 할인: 0
- 동영상: 0
- RSS: 구독
포인트 (0)
0 ☹️
순위 (0)
0 ☹️
목록 (0)
0 ☹️
- TickIt
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추가 정보
«TickIt». 플랫폼: Android. 카테고리: 커뮤니케이션. 개발자: «Softinfo Systems». 첫 번째 릴리스: . 마지막 업데이트: . 현재 가격: 무료. 이 타이틀은 아직 AppAgg에서 평가나 리뷰를 받지 못했습니다. AppAgg는 «TickIt»의 가격 기록, 평점 및 사용자 피드백을 추적합니다. 향후 할인 및 업데이트 받기: RSS에서 확인할 수 있습니다. AppAgg는 애플리케이션을 호스팅하거나 소프트웨어를 배포하지 않습니다. 모든 상표, 로고 및 스크린샷은 해당 소유자의 자산입니다.
TickIt 단축 URL: 복사됨!- 🌟 공유하기
- Google Play
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