기술
including - service techs, managers, and other team members - with digital and real-
time visibility to the equipment information. Operators or Tech can log cases and
collaborate with the OEM's service team - all from an integrated, easy to use - mobile
app and a web portal.
It provides the OEM teams the ability to connect, visualize, and act on customer issues
within the defined Service Level Agreements.
Key Features:
*Ticket management
* Self guidance for troubleshooting
* Remote collaboration through AR/VR
* Performance monitoring
iSERV is a registered trademark owned by ITHENA whose intellectual property is iSERV.
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