| Entwickler: | SOLARTIVE (1) | ||
| Preis: | Kostenlos | ||
| Klassifizierungen: | 0 | ||
| Rezensionen: | 0 Rezension schreiben | ||
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| Listen: | 0 + 0 | ||
| Punkte: | 0 + 0 ¡ | ||
| Google Play | |||
Beschreibung
Log & track complaints: Create new cases, view assigned tickets, and monitor status from Open → In-Progress → Resolved → Closed.
Plan site visits: See customer/product details, GPS location, visit history, and next-step actions.
Capture proof: Upload photos/videos of defective parts, repairs, replacements, and site conditions.
Spare parts & replacements: Request/assign parts, record serial numbers, and confirm product swaps with evidence.
Work logs & updates: Add notes, diagnosis, test results, and resolution details in real time.
Customer sign-off: Record acknowledgements to seal the job completion.
Smart search & filters: Find complaints by customer, serial number, status, or date.
Alerts & reminders: Get notified for new assignments, pending visits, and SLA breaches.
Role-based access: Technicians, service engineer, and admins see exactly what they need.
Benefits:
Faster turnaround with clear, auditable evidence
Fewer repeat visits through better diagnostics
Accurate parts tracking and warranty validation
Complete service history for each customer/product
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Screenshots
Neue Funktionen
- Version: 1.0
- Aktualisiert:
- Complaint lifecycle: Open → In-Progress → Resolved → Closed
Site visit planning with customer, product & GPS details
Spare parts & product replacement flow with serial no. capture
Work logs: diagnosis, test results, notes & customer sign-off
Smart search & filters (customer, serial no., status, date)
Push alerts for new assignments & pending visits
Role-based access for technicians, supervisors & admins
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- Plattformen: Android Apps (1)
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Weitere informationen
- Version: 1.0
- Kategorie:
Android Apps›Effizienz - Betriebssysteme:
Android 7.0 - Größe:
24 Mb - Altersfreigabe:
Everyone - Google Play Bewertung:
0 - Aktualisiert:
- Veröffentlichungsdatum:
Kontakte
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https://solartive.com
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