| 개발자: | tungnguyen (2) | ||
| 가격: | 무료 | ||
| 순위: | 0 | ||
| 리뷰: | 0 리뷰 작성 | ||
| 목록: | 0 + 0 | ||
| 포인트: | 0 + 0 ¡ | ||
| Google Play | |||
기술
Say goodbye to switching between different platforms, manual message tracking, and fragmented customer conversations. Enjoy the ease of managing all your customer interactions from one centralized app.
The "Chat - Bot Bán Hàng" app offers customized features like: Unified Messaging, Automated Responses, Customer Segmentation, and more.
CONSOLIDATE YOUR MESSAGES IN ONE PLACE
- Unified Messaging: Connect all your customer communication through Facebook Messenger into a single interface for seamless management.
- Real-time Notifications: Get instant alerts for new messages to ensure no customer query goes unnoticed.
- Message Templates: Create and use predefined message templates to respond to common queries quickly and efficiently.
ENHANCE CUSTOMER INTERACTIONS WITH AUTOMATION
- Automated Responses: Set up automatic replies for frequently asked questions to save time and provide immediate assistance.
- Chatbots Integration: Deploy chatbots to handle basic queries and direct customers to the appropriate department, ensuring a smooth experience.
- Scheduled Messages: Plan and send messages at optimal times to engage customers effectively.
CUSTOMER SEGMENTATION AND TARGETING
- Segment Customers: Categorize your customers based on their interaction history, purchase behavior, and preferences to tailor your communication.
- Personalized Messaging: Send personalized messages and offers to different customer segments to increase engagement and conversion rates.
- Customer Profiles: Maintain detailed profiles of your customers, including conversation history and preferences, to provide a personalized experience.
MULTI-AGENT SUPPORT FOR BETTER COLLABORATION
- Team Collaboration: Allow multiple agents to handle customer queries simultaneously, ensuring faster response times and better customer service.
- Assign Conversations: Easily assign conversations to the appropriate team member based on expertise and availability.
- Internal Notes: Add internal notes to customer conversations for better context and team collaboration.
ANALYTICS AND INSIGHTS FOR IMPROVED PERFORMANCE
- Performance Metrics: Track key performance indicators such as response times, resolution rates, and customer satisfaction scores.
- Conversation Analytics: Analyze conversation trends to understand common customer issues and improve your service.
- Agent Performance: Monitor individual agent performance to identify strengths and areas for improvement.
BOOST CUSTOMER LOYALTY AND RETENTION
- Custom Campaigns: Create and run targeted marketing campaigns directly through the app to promote products and services.
- Feedback Collection: Gather customer feedback after each interaction to continuously improve your service.
- Loyalty Programs: Implement and manage customer loyalty programs to reward repeat customers and encourage long-term engagement.
TRANSFORM YOUR CUSTOMER SERVICE TODAY
Install the "Chat - Bot Bán Hàng" app and streamline your customer interactions across multiple channels.
Need support?
Contact us via email: hi@botbanhang.vn or Facebook message: https://m.me/botbanhang
Website: https://beta.botbanhang.vn
스크린샷
새로운 기능
- 버전: 6.0
- 업데이트:
- - Thêm tính năng hiển thị thêm tin nhắn ở dạng trả lời trong màn hình chat
- Thêm tính năng slide ảnh trong màn hình chat
- Thêm tính năng hình ảnh quá khứ vào màn hình trò chuyện
- Thêm tính năng hiện biểu tượng phản ứng trong màn hình chat
- Thêm tính năng hiển thị bảng dưới cùng trong màn hình trò chuyện
- Thêm tính năng quản lý file ở màn hình chat
- Sửa lỗi không hiển thị avatar ở màn hình chọn trang
가격
- 오늘: 무료
- 최소: 무료
- 최대: 무료
가격 추적
개발자
- tungnguyen
- 플랫폼: Android 앱 (2)
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- RSS: 구독
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주소록
- 웹사이트:
http://m.me/botbanhang
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