기술
Enable your remote technician to connect to off-site locations and troubleshoot issues by easily seeing the environment as if they were there. Leverage camera sharing from your mobile device along with interactive augmented reality annotations and two-way communication to troubleshoot, guide, and resolve issues live.
Why Splashtop?
- Reduce downtime by remotely guiding on-site personnel to resolve issues
- Enable technicians to support multiple off-site locations and decrease truck rolls
- Empower non-technical on-site personnel to fix problems and help apprentices in the field when they require expert guidance
- Increase first call resolution rates
Experience Splashtop AR*
1) Download the Splashtop AR app on the devices/computers you would like to connect to
2) Share the session ID with your remote technician
3) That’s it! Your technician can now provide the remote support you need!
*Technician will need to purchase Splashtop AR to utilize. Please visit https://www.splashtop.com/augmented-reality for more information
Key Features:
- Cross-Platform
- Bidirectional camera sharing between desktop and mobile
- Interactive AR annotations
- Two-way VoIP communication
- Session recording
- Session notes
- Freeze frame
- Remote turn flashlight on/off
- SSO integration
- Device management
- User management
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스크린샷
새로운 기능
- 버전: 3.7.415
- 업데이트:
- * Upgrade to API 35
* Provide Resolution and Bitrate settings for user to choose
* Other optimizations and bug fixes
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