| Developer: | CHATBOT VIETNAM TECHNOLOGY JOINT STOCK COMPANY (1) | ||
| Price: | Free | ||
| Rankings: | 0 | ||
| Reviews: | 0 Write a Review | ||
| Lists: | 0 + 0 | ||
| Points: | 0 + 0 ¡ | ||
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Description
Say goodbye to switching between different platforms, manual message tracking, and fragmented customer conversations. Enjoy the ease of managing all your customer interactions from one centralized app.
The "Chat - Bot Bán Hàng" app offers customized features like: Unified Messaging, Automated Responses, Customer Segmentation, and more.
CONSOLIDATE YOUR MESSAGES IN ONE PLACE
- Unified Messaging: Connect all your customer communication through Facebook Messenger into a single interface for seamless management.
- Real-time Notifications: Get instant alerts for new messages to ensure no customer query goes unnoticed.
- Message Templates: Create and use predefined message templates to respond to common queries quickly and efficiently.
ENHANCE CUSTOMER INTERACTIONS WITH AUTOMATION
- Automated Responses: Set up automatic replies for frequently asked questions to save time and provide immediate assistance.
- Chatbots Integration: Deploy chatbots to handle basic queries and direct customers to the appropriate department, ensuring a smooth experience.
- Scheduled Messages: Plan and send messages at optimal times to engage customers effectively.
CUSTOMER SEGMENTATION AND TARGETING
- Segment Customers: Categorize your customers based on their interaction history, purchase behavior, and preferences to tailor your communication.
- Personalized Messaging: Send personalized messages and offers to different customer segments to increase engagement and conversion rates.
- Customer Profiles: Maintain detailed profiles of your customers, including conversation history and preferences, to provide a personalized experience.
MULTI-AGENT SUPPORT FOR BETTER COLLABORATION
- Team Collaboration: Allow multiple agents to handle customer queries simultaneously, ensuring faster response times and better customer service.
- Assign Conversations: Easily assign conversations to the appropriate team member based on expertise and availability.
- Internal Notes: Add internal notes to customer conversations for better context and team collaboration.
ANALYTICS AND INSIGHTS FOR IMPROVED PERFORMANCE
- Performance Metrics: Track key performance indicators such as response times, resolution rates, and customer satisfaction scores.
- Conversation Analytics: Analyze conversation trends to understand common customer issues and improve your service.
- Agent Performance: Monitor individual agent performance to identify strengths and areas for improvement.
BOOST CUSTOMER LOYALTY AND RETENTION
- Custom Campaigns: Create and run targeted marketing campaigns directly through the app to promote products and services.
- Feedback Collection: Gather customer feedback after each interaction to continuously improve your service.
- Loyalty Programs: Implement and manage customer loyalty programs to reward repeat customers and encourage long-term engagement.
TRANSFORM YOUR CUSTOMER SERVICE TODAY
Install the "Chat - Bot Bán Hàng" app and streamline your customer interactions across multiple channels.
Need support?
Contact us via email: hi@botbanhang.vn or Facebook message: https://m.me/botbanhang
Website: https://beta.botbanhang.vn
Screenshots
What's new
- Version: 1.3
- Updated:
- - Add feature show more messages in reply format in chat screen
- Add feature slide image in chat screen
- Add feature past image to input in chat screen
- Add feature show icon reaction in chat screen
- Add feature show bottom sheet in chat screen
- Add feature file management in chat screen
- Fix bug not show avatar in select page screen
- There are no recent changes to the user interface and design
-Add feature delete account
Price History
- Today: Free
- Minimum: Free
- Maximum: Free
Track prices
Developer
- CHATBOT VIETNAM TECHNOLOGY JOINT STOCK COMPANY
- Platforms: iOS Apps (1)
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- Reviews: 0
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- Videos: 0
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Additional Information
Contacts
- Website:
http://beta.botbanhang.vn
«Chat - Bot Bán Hàng» is a Business app for iOS, developed by «CHATBOT VIETNAM TECHNOLOGY JOINT STOCK COMPANY». It was first released on and last updated on . This app is currently free. This app has not yet received any ratings or reviews on AppAgg. Available languages: English. AppAgg continuously tracks the price history, ratings, and user feedback for «Chat - Bot Bán Hàng». Subscribe to this app or follow its RSS feed to get notified about future discounts or updates.
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