| Developer: | CC Expertise Ltd (1) | ||
| Price: | Free | ||
| Rankings: | 0 | ||
| Reviews: | 0 Write a Review | ||
| Lists: | 0 + 0 | ||
| Points: | 0 + 0 ¡ | ||
| App Store | |||
Description
Unified Voice & Messaging
Handle inbound and outbound calls plus chat, SMS, and social messaging in a single, WebRTC-powered interface—no switching apps required.
Real-Time Visibility & Control
Monitor queues, view agent status, and adjust routing rules on the fly. Supervisors can coach live calls, whisper into agent conversations, or barge in instantly.
Flexible Work-Anywhere Experience
Whether you’re in the office, at home, or on the road, CX Mobile delivers the same enterprise-grade security, compliance, and functionality you rely on.
Intuitive, Streamlined UI
A modern, responsive design ensures that even the most complex contact-center tasks are just a tap away. From prioritizing high-value customers to tracking performance metrics, everything you need is right at your fingertips.
Empower your people. Elevate your customer experience. With CX Mobile, Genesys Cloud CX goes wherever business—and opportunity—takes you.
Screenshots
What's new
- Version: 2.2.6
- Updated:
- Features:
• Faster phone selection: automatically preselects the user’s default phone
Improvements:
• Smoother navigation: moving through lists feels more responsive
Bug Fixes:
• More stable: fixed a few issues so the app runs smoother without unexpected crashes
• Voicemail you can trust-read/unread status always shows correctly and new messages sync reliably
• Instant time-off updates: icon changes immediately when you mark requests as read
• Documents refresh properly: see your saved changes right away
Thanks for using CX-Mobile! If you enjoy this update, please consider leaving us a review.
Price
- Today: Free
- Minimum: Free
- Maximum: Free
Track prices
Developer
- CC Expertise Ltd
- Platforms: iOS Apps (1)
- Lists: 0 + 0
- Points: 0 + 0 ¡
- Rankings: 0
- Reviews: 0
- Discounts: 0
- Videos: 0
- RSS: Subscribe
Points
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Rankings
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Reviews
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Additional Information
- Version: 2.2.6
- ID: com.ccexpertise.cxmobile
- Category:
iOS Apps›Productivity - OS:
iPad,iPhone,iOS 15.1 and up - Size:
52 Mb - Supported Languages:
English - Content Rating:
4+ - App Store Rating:
0 - Updated:
- Release Date:
Contacts
- Website:
https://cx-mobile.com
«CX-Mobile» is a Productivity app for iOS, developed by «CC Expertise Ltd». It was first released on and last updated on . This app is currently free to download. This app has not yet received any ratings or reviews on AppAgg. Available languages: English. AppAgg continuously tracks the price history, ratings, and user feedback for «CX-Mobile». Subscribe to this app or follow its RSS feed to get notified about future discounts or updates.
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