| Vývojář: | Para Solutions (1) | ||
| Cena: | Zdarma | ||
| Hodnocení: | 0 | ||
| Recenze: | 0 Napsat recenzi | ||
| Seznamy: | 0 + 0 | ||
| Body: | 0 + 2 (5.0) ¡ | ||
| App Store | |||
Popis
1. Dispatch & Call Handling
• Service schedulers and dispatchers can schedule customer request based on available technicians based on their calendars.
• Reduce or eliminate debrief time with service technicians.
• Eliminate unnecessary phone triage prior to service technicians arriving on site.
• Reduce number of dispatchers that are handling technician day-to-day activities.
• Reduce office personnel and increase revenue generating personnel.
2. Service Technician Savings and Assistance
• Increase customer satisfaction by better preparing the service technician for the location and job they are arriving at.
• Increase the number of calls a technician can perform in a given day.
• Reduction in repeat visits and improvement in first time fix rate.
• Technician can get assistance finding other technicians who can provide help while at the customer job location.
3. Customer History
• Technicians have the customer’s history at their fingertips , which means they can view customer’s past jobs completed , history , notes
• Technician can view any repairs were done on the customer’s machines in the past
4. Navigation
• GPS integration within the technician app uses services like Google Maps to show field service technicians the best routes. customers’ address into out-of-date car GPS systems.
• Customer can view technician on my-way map route real-time and notification
• Service dispatcher can view technicians active location on map and view in progress routes to jobs and completed jobs
5. Paperwork
• Eliminate carbon copy service forms.
• Eliminate re-keying in invoices and reducing invoicing costs.
• Improve communication between service technicians and service centers.
Snímky obrazovky
Novinky
- Verze: 2.4.0
- Aktualizováno:
- Added the functionality to mark technicians as "Inactive" when they are not actively sending their location
Cena
- Dnes: Zdarma
- Minimální: Zdarma
- Maximální: Zdarma
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Vývojář
- Para Solutions
- Platformy: iOS Aplikace (1)
- Seznamy: 0 + 0
- Body: 0 + 2 ¡
- Hodnocení: 0
- Recenze: 0
- Slevy: 0
- Videa: 0
- RSS: Odebírat
Body
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Hodnocení
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Další informace
- Verze: 2.4.0
- Kategorie:
iOS Aplikace›Produktivita - OS:
iPad,iPhone,iOS 11.0 a vyšší - Velikost:
84 Mb - Hodnocení obsahu:
4+ - App Store Hodnocení:
5.0(2) - Aktualizováno:
- Datum vydání:
Kontakty
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