| Entwickler: | Mindarray Systems Private Limited (4) | ||
| Preis: | Kostenlos | ||
| Klassifizierungen: | 0 | ||
| Rezensionen: | 0 Rezension schreiben | ||
| Listen: | 0 + 0 | ||
| Punkte: | 0 + 0 ¡ | ||
| App Store | |||
Beschreibung
We have designed our Motadata ITSM app keeping the needs of an average Technician in mind. Rather than focusing on a host of capabilities (creating difficulty and confusion), we have given features that are actually used by a Technician. With our industry first, Contextual Search, a Technician can be effective no matter where they are.
Some of the key Features of the Motadata ITSM mobile app:
Incident Management
• Create and assign Incidents on the go.
• Keyword-based search and pre-defined filters to find what is needed.
• Attach files and photos (either from gallery or smartphone camera) to an Incident ticket.
• Modify the details of existing tickets.
• Resolve and close tickets from your mobile.
• Set priority of a ticket (High to Low).
• Send messages to the requester of a ticket on the go.
• Assign a ticket to another Technician.
• Mark an inappropriate Incident ticket as Spam.
• View the Audit Trail of a ticket and see what work has been done so far.
Asset Management
• Create new Assets and modify existing Asset details.
• Search for an Asset using barcode scan.
• Using barcode scanning field operatives make status updates to large numbers of assets in real-time with accuracy.
• Easily update asset location, asset status and preventive maintenance.
• Provide better visibility into asset status, asset location and preventative maintenance.
Knowledge
• Search Knowledge Articles and FAQs
• Browse and read relevant Knowledge Articles/FAQs from your mobile.
• View Knowledge Folders.
My Approval
• Find and view Approvals assigned Approval and respond to them.
Notifications
• Instant push notification to notify a ticket has been assigned to the Technician.
Screenshots
Preis
- Heute: Kostenlos
- Mindestens: Kostenlos
- Maximale: Kostenlos
Preise beobachten
Entwickler
- Mindarray Systems Private Limited
- Plattformen: Android Apps (2) iOS Apps (2)
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Weitere informationen
- Version: 8.7.200
- Kategorie:
iOS Apps›Produktivität - Betriebssysteme:
iPad,iPhone,iOS 13.0 oder höher - Größe:
68 Mb - Unterstützte Sprachen:
English - Altersfreigabe:
12+ - App Store Bewertung:
0 - Aktualisiert:
- Veröffentlichungsdatum:
Kontakte
- Webseite:
https://www.motadata.com/
Motadata ServiceOps Kurz-URL: Kopiert!- 🌟 Teilen
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