| Developer: | Mindarray Systems Private Limited (4) | ||
| Price: | Free | ||
| Rankings: | 0 | ||
| Reviews: | 0 Write a Review | ||
| Lists: | 0 + 0 | ||
| Points: | 0 + 0 ¡ | ||
| App Store | |||
Description
We have designed our Motadata ITSM app keeping the needs of an average Technician in mind. Rather than focusing on a host of capabilities (creating difficulty and confusion), we have given features that are actually used by a Technician. With our industry first, Contextual Search, a Technician can be effective no matter where they are.
Some of the key Features of the Motadata ITSM mobile app:
Incident Management
• Create and assign Incidents on the go.
• Keyword-based search and pre-defined filters to find what is needed.
• Attach files and photos (either from gallery or smartphone camera) to an Incident ticket.
• Modify the details of existing tickets.
• Resolve and close tickets from your mobile.
• Set priority of a ticket (High to Low).
• Send messages to the requester of a ticket on the go.
• Assign a ticket to another Technician.
• Mark an inappropriate Incident ticket as Spam.
• View the Audit Trail of a ticket and see what work has been done so far.
Asset Management
• Create new Assets and modify existing Asset details.
• Search for an Asset using barcode scan.
• Using barcode scanning field operatives make status updates to large numbers of assets in real-time with accuracy.
• Easily update asset location, asset status and preventive maintenance.
• Provide better visibility into asset status, asset location and preventative maintenance.
Knowledge
• Search Knowledge Articles and FAQs
• Browse and read relevant Knowledge Articles/FAQs from your mobile.
• View Knowledge Folders.
My Approval
• Find and view Approvals assigned Approval and respond to them.
Notifications
• Instant push notification to notify a ticket has been assigned to the Technician.
Screenshots
Price History
- Today: Free
- Minimum: Free
- Maximum: Free
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Developer
- Mindarray Systems Private Limited
- Platforms: Android Apps (2) iOS Apps (2)
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Additional Information
- Version: 8.7.200
- Category:
iOS Apps›Productivity - OS:
iPad,iPhone,iOS 13.0 and up - Size:
68 Mb - Supported Languages:
English - Content Rating:
12+ - App Store Rating:
0 - Updated:
- Release Date:
Contacts
- Website:
https://www.motadata.com/
«Motadata ServiceOps» is a Productivity app for iOS, developed by «Mindarray Systems Private Limited». It was first released on and last updated on . This app is currently free. This app has not yet received any ratings or reviews on AppAgg. Available languages: English. AppAgg continuously tracks the price history, ratings, and user feedback for «Motadata ServiceOps». Subscribe to this app or follow its RSS feed to get notified about future discounts or updates.
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