| Kehittäjä: | Mindarray Systems Private Limited (4) | ||
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Kuvaus
We have designed our Motadata ITSM app keeping the needs of an average Technician in mind. Rather than focusing on a host of capabilities (creating difficulty and confusion), we have given features that are actually used by a Technician. With our industry first, Contextual Search, a Technician can be effective no matter where they are.
Some of the key Features of the Motadata ITSM mobile app:
Incident Management
• Create and assign Incidents on the go.
• Keyword-based search and pre-defined filters to find what is needed.
• Attach files and photos (either from gallery or smartphone camera) to an Incident ticket.
• Modify the details of existing tickets.
• Resolve and close tickets from your mobile.
• Set priority of a ticket (High to Low).
• Send messages to the requester of a ticket on the go.
• Assign a ticket to another Technician.
• Mark an inappropriate Incident ticket as Spam.
• View the Audit Trail of a ticket and see what work has been done so far.
Asset Management
• Create new Assets and modify existing Asset details.
• Search for an Asset using barcode scan.
• Using barcode scanning field operatives make status updates to large numbers of assets in real-time with accuracy.
• Easily update asset location, asset status and preventive maintenance.
• Provide better visibility into asset status, asset location and preventative maintenance.
Knowledge
• Search Knowledge Articles and FAQs
• Browse and read relevant Knowledge Articles/FAQs from your mobile.
• View Knowledge Folders.
My Approval
• Find and view Approvals assigned Approval and respond to them.
Notifications
• Instant push notification to notify a ticket has been assigned to the Technician.
Näyttökuvat
Hinta
- Tänään: Ilmainen
- Vähintään: Ilmainen
- Enintään: Ilmainen
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Kehittäjä
- Mindarray Systems Private Limited
- Alustat: Android Sovellukset (2) iOS Sovellukset (2)
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Lisätietoja
- Versio: 8.7.200
- Luokka:
iOS Sovellukset›Tuottavuus - Käyttöjärjestelmä:
iPad,iPhone,iOS 13.0 tai uudempi - Koko:
68 Mb - Tuettu kieli:
English - Sisällön ikärajoitus:
12+ - App Store Luokitus:
0 - Päivitetty:
- Julkaisupäivämäärä:
Yhteystiedot
- Verkkosivusto:
https://www.motadata.com/
Motadata ServiceOps Lyhennetty URL: Kopioitu!- 🌟 Jaa
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