| Developer: | COMPANY BAYNK W BAYNH (1) | ||
| Price: | Free | ||
| Rankings: | 0 | ||
| Reviews: | 0 Write a Review | ||
| Lists: | 0 + 0 | ||
| Points: | 0 + 0 ¡ | ||
| App Store | |||
Description
The app enables instant communication between agents and customers via a professional chat interface. It supports sending images, videos, and documents, along with advanced message actions such as copying, editing, deleting, pinning, and reacting with emojis—giving agents full control over their conversations.
Smart filters within the interface make it easy to manage and sort conversations. Agents can view their assigned chats, all store conversations, or filter by status (unread) and timeline (newest, latest, or oldest).
Agents can also create custom quick replies to streamline responses and enhance service quality. Frequently used replies can be saved to a Favorites list for quick access.
Baynna integrates seamlessly with the store’s admin dashboard, where advanced settings can be configured—including smart notifications for delayed agent responses or unresponsive customers, customizable by the brand. It also features critical message detection, notifying agents when messages contain predefined sensitive keywords. Additionally, stores can set up predefined auto-replies according to internal policies.
Baynna offers a complete and effective solution for e-commerce brands aiming to elevate customer service and enable fast, intelligent communication in a well-organized environment.
This app is intended for registered users of Baynna only. To use this app, you must have login credentials provided by BWB Company
Price History
- Today: Free
- Minimum: Free
- Maximum: Free
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Developer
- COMPANY BAYNK W BAYNH
- Platforms: iOS Apps (1)
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- Website:
https://baynna.net
«Baynna Agent» is a Utilities app for iOS, developed by «COMPANY BAYNK W BAYNH». It was first released on and last updated on . This app is currently free. This app has not yet received any ratings or reviews on AppAgg. Available languages: English. AppAgg continuously tracks the price history, ratings, and user feedback for «Baynna Agent». Subscribe to this app or follow its RSS feed to get notified about future discounts or updates.
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