기술
Key Features:
Real-Time Technician Tracking:
View the real-time GPS location of your technicians on a map.
Monitor travel routes and estimated arrival times.
Assign jobs to the nearest available technician.
Job Management:
Create, assign, and track jobs seamlessly.
Update job statuses (e.g., scheduled, in progress, completed) in real-time.
Record detailed job notes and attach photos or documents.
Customer Interaction:
Send automated appointment confirmations and updates to customers.
Provide live technician tracking links to enhance customer transparency.
Route Optimization:
Automatically generate the most efficient routes to reduce travel time and fuel costs.
Reassign jobs dynamically to adapt to changing schedules or emergencies.
Analytics and Reporting:
Track technician productivity and job completion rates.
Generate reports to analyze operational efficiency and identify bottlenecks.
Mobile App for Technicians:
Techs can receive job details, update statuses, and upload photos or notes directly from their smartphones.
Clock in and out for jobs or shifts, providing accurate time tracking.
Integration and Customization:
Integrates with other business tools like CRMs, invoicing platforms, and scheduling software.
Customizable to fit specific business needs.
Inventory Management:
Track parts and equipment used for each job.
Monitor stock levels to ensure technicians have the supplies they need.
Benefits:
Improved scheduling and efficiency, reducing downtime.
Enhanced customer satisfaction with transparent communication.
Better accountability and performance tracking for technicians.
Cost savings through optimized routing and resource allocation.
Track My Techs empowers businesses to keep their field service operations organized and efficient, ensuring high-quality service delivery and a competitive edge in the market.
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- 버전: 1.0
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