| Developer: | Rsupport (5) | ||
| Price: | Free | ||
| Rankings: | 0 | ||
| Reviews: | 0 Write a Review | ||
| Lists: | 0 + 0 | ||
| Points: | 0 + 11 (3.9) ¡ | ||
| App Store | |||
Description
•Improve First Call Resolution
•Reduce Time to Resolution
•Increase Overall Satisfaction
[Key Features]
1.Real-time Video Streaming
- Support representatives are able to see exactly the issues the customer is experiencing through a real-time video stream.
2.Screen Capture
- Analyze issues more effectively by taking a screenshot of what the customer is streaming.
3.On-screen Drawing
- Mark important areas for the customer to see to communicate certain points more clearly.
4.Easy to Connect
- All the customer needs to do to get connected is input the 6-digit connection code provided by the support representative.
[Receiving Video Support - Customers]
1.Download, install, and then launch the VisualSupport application.
2.Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3.Engage in real-time video support.
4.Close the application once video support session has ended.
Screenshots
Price History
- Today: Free
- Minimum: Free
- Maximum: Free
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Additional Information
Contacts
- Website:
http://www.rsupport.com/remotecall
«VisualSupport - RemoteCall» is a Utilities app for iOS, developed by «Rsupport». It was first released on and last updated on . This app is currently free. This app has not yet received any ratings or reviews on AppAgg. On App Store, the current store rating is 3.9 based on 11 votes. Available languages: Chinese, English, French, Japanese, Korean, Portuguese, Spanish. AppAgg continuously tracks the price history, ratings, and user feedback for «VisualSupport - RemoteCall». Subscribe to this app or follow its RSS feed to get notified about future discounts or updates.
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