| Developer: | Sharp Electronics Corporation - North Americas (4) | ||
| Price: | Free | ||
| Rankings: | 0 | ||
| Reviews: | 0 Write a Review | ||
| Lists: | 0 + 0 | ||
| Points: | 0 + 0 ¡ | ||
| Google Play | |||
Description
Once technicians enter the MFP serial number into the app, they receive immediate access to specific machine data, including:
• Machine totals • Toner levels • Alerts • Current firmware version
Troubleshooting resources are automatically available to help technicians troubleshoot devices.
• Download drivers • View service bulletins, service manuals, and technical bulletins
If technicians require assistance from the Technical Action Center (hotline), they can create a ticket and receive a verification code right from the app. When calling the Technical Action Center with the verification code, technicians will be connected to the right personnel to assist them quickly.
MICAS Benefits to Dealers
• Help improve first-call resolution • Optimize device uptime • Provide efficient service delivery for your dealership • Help increase revenue and profitability
MICAS Benefits to Service Technicians
• Machine totals and toner levels available immediately • Access to relevant alerts, tutorials and service manuals • Firmware version identified right on the app
MICAS Benefits to Customers
• No more monthly meter collection • Help reduce emergency calls • More potential for device uptime
How to Use the App:
• Enter the MFP model, serial number or event code (jam, error, task or alert) • AI automatically generates MFP information and resources
Technical Requirements:
• Android OS versions 5.0 to 9.0
Dealers need to sign up for MICAS before accessing the app. For instructions on how to sign up, go to https://service.sharpamericas.com/MICAS/MICAS-Overview.
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- Today: Free
- Minimum: Free
- Maximum: Free
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Developer
- Sharp Electronics Corporation - North Americas
- Platforms: Android Apps (4)
- Lists: 0 + 0
- Points: 0 + 31 ¡
- Rankings: 0
- Reviews: 0
- Discounts: 0
- Videos: 1
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Additional Information
- Version: 2025.02.01
- Category:
Android Apps›Productivity - OS:
Android 6.0 - Size:
23 Mb - Content Rating:
Everyone - Google Play Rating:
0 - Updated:
- Release Date:
Contacts
- Website:
http://www.sharpusa.com
«MICAS Service» is a Productivity app for Android, developed by «Sharp Electronics Corporation - North Americas». It was first released on and last updated on . This app is currently free. This app has not yet received any ratings or reviews on AppAgg. AppAgg continuously tracks the price history, ratings, and user feedback for «MICAS Service». Subscribe to this app or follow its RSS feed to get notified about future discounts or updates.
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